Membership Signups Report

The Membership Signups report shows how many new memberships started in a date range, broken down by tier and billing cycle (monthly or annual). It’s the report to open when you want to answer “how many new Pro members did we get last month” or “which tier is driving the most signups this quarter”.

Where to Find It

Sign in as an admin and navigate to Admin → Reports → Membership Signups. The report is visible to any role that holds the Manage Memberships permission — the same role that grants and comps memberships.

What the Report Shows

Each row in the by-tier table shows:

• Tier — the membership tier name
• Total Signups — every new membership that started in the date range
• Monthly — signups on the monthly billing cycle
• Annual — signups on the annual billing cycle
• Non-Billing — signups without a billing cycle (admin grants, gifts, staff comps). Only shown when the Include admin grants toggle is on.

A summary card above the table shows the total signup count across all tiers for the selected range.

Filters

• Date range (required) — defaults to the last 30 days. Dates are interpreted in your makerspace’s local timezone.
• Include admin grants (toggle, off by default) — when off, the report only counts self-service signups that went through checkout (PAYMENT grants). When on, the report includes admin grants, promotional grants, gifts, and staff comps, and surfaces an extra By grant type breakdown block.

Tip

Leave the Include admin grants toggle off when you want to measure the self-service signup funnel — it’s the cleanest signal for “are people finding and buying memberships on their own”. Turn it on when you’re reconciling against your CRM or doing a year-end membership audit and need the full picture.

Exporting to CSV

The Export CSV button downloads the by-tier table with the same filters applied. The CSV columns are stable across both filter modes: when Include admin grants is off, the Non-Billing column is left blank rather than dropped, so spreadsheets that build automation on the export don’t break when you flip the toggle.

The exported file is named like membership-signups-2026-04-01-2026-04-30.csv.

CSV export uses the same Manage Memberships permission as the on-screen report — if you can see it, you can export it.

Permissions

Permission	Lets a user…
Manage Memberships (manage_memberships)	View and export the Membership Signups report

Unlike the class reports, Membership Signups does not use a separate View Reports / Run Reports split. The product decision: this report is part of the membership-management surface, not a general-purpose report audit tool, so it inherits the permission that already grants the rest of the membership workflow.

Data Scope

Like every report, the data is scoped to your makerspace automatically — you can never see another makerspace’s signup data, even if you hold Platform Admin elsewhere. The scoping happens on the server, not in the UI.

Empty States

If your filter combination returns zero signups, the report shows an empty state with the filters you applied. The most common cause is a date range that lands before your first paying member signed up, or a window that ends in the future before any signups have happened.

Related

• Reports Overview — class registrations and class sales reports
• Membership Tiers — how tiers and benefits work, and how to set them up