Reset Your Password
Forgot Your Password?
Section titled “Forgot Your Password?”If you can’t remember your password, you can reset it directly from the login page — no need to contact an admin.
How to Reset Your Password
Section titled “How to Reset Your Password”Step 1: Start the Reset
Section titled “Step 1: Start the Reset”- Go to your makerspace login page
- Click Forgot password? below the password field
- Enter the email address associated with your account
- Click Send Reset Code
You’ll receive an email with a 6-digit verification code. This typically arrives within a few seconds.
Step 2: Enter the Code and New Password
Section titled “Step 2: Enter the Code and New Password”After submitting your email, you’ll be taken to the reset password page:
- Enter the 6-digit verification code from the email
- Choose a new password (see requirements below)
- Confirm the new password
- Click Reset Password
Step 3: Sign In
Section titled “Step 3: Sign In”After a successful reset, you’ll be redirected to the login page with a confirmation message. Sign in with your new password.
Password Requirements
Section titled “Password Requirements”Your new password must meet all of the following:
- At least 8 characters long
- Contains at least one uppercase letter
- Contains at least one lowercase letter
- Contains at least one number
The Verification Code Email
Section titled “The Verification Code Email”The email arrives from MakerVera with the subject “Reset your MakerVera password”. It contains a prominently displayed 6-digit code. If you don’t see it in your inbox, check your spam or junk folder.
The code expires after 1 hour. If it expires, you can request a new one by clicking Didn’t receive a code? Resend on the reset password page.
Frequently Asked Questions
Section titled “Frequently Asked Questions”I didn’t receive the verification code email
Section titled “I didn’t receive the verification code email”- Check your spam or junk folder
- Make sure you entered the correct email address
- Wait a minute — delivery can occasionally be delayed
- Try clicking Resend on the reset password page
My code isn’t working
Section titled “My code isn’t working”- Make sure you’re entering the most recent code (if you requested multiple)
- Check that you haven’t accidentally included extra spaces
- Codes expire after 1 hour — request a new one if needed
I’m getting a “too many attempts” error
Section titled “I’m getting a “too many attempts” error”For security, password reset requests are limited. If you see this message, wait an hour before trying again.
Can I reset my password from the mobile app?
Section titled “Can I reset my password from the mobile app?”The reset flow works in any browser. Navigate to your makerspace login page and follow the same steps.
I reset my password but still can’t log in
Section titled “I reset my password but still can’t log in”- Make sure you’re using the new password, not the old one
- Double-check that your password meets all the requirements listed above
- If the problem persists, contact your makerspace administrator